Last updated: 04 august 2026
These Terms & Conditions govern the booking and participation in all travel experiences organised and operated by Born2Travel.
By making a booking and paying the required deposit, you confirm that you have read, understood and accepted these Terms & Conditions in full.
This website, www.born2travel.com, is owned and operated by:
This website, www.born2travel.com, is owned and operated by:
Born2Travel
Legal Owner: Derya Maja Lilli Tandiran
Tax Identification Number (NIF): X8976144A
Registered Address: Calle Utiel 14, 46020 Valencia, Spain
Registered Agency Number: CV-AVC002666-V
Email: info@born2travel.com
Throughout these Terms & Conditions, «Born2Travel», «we», «our» and «us» refer to the company identified above.
These Terms & Conditions apply to every booking made through:
The specific itinerary, destination, inclusions, exclusions, accommodation, activities, dates and pricing published for each individual trip form an integral part of these Terms & Conditions.
Should any conflict arise between these Terms and the information published for a particular trip, the trip-specific information shall prevail only regarding that particular service.
To participate in a Born2Travel experience, travellers must:
Participants confirm that they are physically and mentally fit to take part in the activities included in the experience.
Travellers must inform Born2Travel before booking of any medical condition, injury, allergy, pregnancy, reduced mobility or any circumstance that could affect their own safety or the safety of the group.
Failure to disclose relevant information may result in the participant being unable to join certain activities without any right to compensation.
Horse welfare is one of Born2Travel’s core values.
Participants weighing more than 90 kg (198 lbs) must inform Born2Travel before making their booking.
Each case will be assessed individually together with our local equestrian partners.
A booking becomes confirmed only once:
The standard deposit is €500 per traveller.
The remaining balance must be paid no later than 15 days before departure.
Born2Travel reserves the right to refuse any booking before confirmation where objective reasons relating to safety, logistics, horse welfare or operational limitations make participation unsuitable.
The €500 deposit may be paid via:
The remaining balance may also be paid through:
Failure to pay the outstanding balance by the stated deadline may result in the cancellation of the booking and the application of the cancellation policy described in these Terms.
The price of each experience includes only those services expressly listed under «What’s Included» on the corresponding trip page.
Unless specifically stated otherwise, the following are not included:
Unless expressly stated otherwise, international and domestic flights are not included.
Born2Travel is happy to help travellers find suitable flights and may recommend specific flight options to ensure the group travels together.
However, flight bookings are made directly between the traveller and the airline.
Born2Travel accepts no responsibility for:
Travellers are responsible for ensuring that the flights they book are compatible with the trip itinerary.
Each traveller is solely responsible for ensuring that they possess all documentation required to enter and leave the destination country.
This includes, where applicable:
Born2Travel may provide general guidance regarding entry requirements; however, travellers remain responsible for checking the latest official information issued by the relevant authorities before travelling.
Failure to obtain the necessary documentation shall not entitle the traveller to any refund.
All participants must have valid travel insurance covering the entire duration of the trip.
The insurance policy must include, as a minimum:
Born2Travel strongly recommends purchasing insurance that also covers trip cancellation and personal belongings.
Travellers may be asked to provide proof of insurance before departure.
Failure to obtain suitable travel insurance may result in refusal to participate in the trip.
Following confirmation of the booking, Born2Travel will send travellers all relevant pre-departure information, including, where applicable:
It is the traveller’s responsibility to read all information provided before departure.
The accommodations shown on our website represent the properties we intend to use at the time of publication.
However, due to availability, operational reasons or circumstances beyond Born2Travel’s control, accommodations may be replaced with others of a similar or higher standard without prior notice.
Such changes shall not entitle travellers to compensation or refunds.
Unless otherwise stated, accommodation is provided in shared twin or triple rooms with other participants of the same gender.
Requests for single rooms are subject to availability and may incur an additional supplement.
The itineraries published on the Born2Travel website are intended as a guide and may be modified when necessary.
Born2Travel reserves the right to change:
whenever necessary for operational, logistical or safety reasons.
Changes may also be required due to:
Whenever possible, any cancelled activity will be replaced by an alternative experience of similar value.
Such modifications shall not constitute a breach of contract and shall not give rise to compensation.
Horse riding is the main activity on many Born2Travel experiences.
By joining one of our trips, participants acknowledge that horse riding is an adventure activity involving inherent risks that cannot be completely eliminated, even when all reasonable safety measures are taken.
Travellers agree to participate at their own responsibility while following all instructions provided by Born2Travel, local guides and equestrian staff.
Participants must accurately describe their horse riding experience during the booking process.
Horse allocation and riding groups are determined according to:
If Born2Travel or the local guides determine that a participant has overestimated their riding ability, we reserve the right to:
These decisions are made solely in the interests of safety and horse welfare.
Horse welfare is one of Born2Travel’s core principles and will always take priority over the planned itinerary.
For this reason, Born2Travel may decide to:
whenever this is considered necessary to protect the horses’ health or wellbeing.
Participants agree to treat every horse with kindness, patience and respect at all times.
Any behaviour considered abusive, negligent or disrespectful towards an animal may result in immediate removal from the activity or from the entire trip without any refund.
The use of riding helmets depends on the regulations of each destination, the local equestrian provider and the assessment of Born2Travel.
Whenever helmets are required, participants must wear them throughout the activity. Where the use of a helmet is optional, the decision to wear one rests entirely with the participant, who accepts full responsibility for that choice and any associated risks.
Travellers agree to follow all safety instructions provided by the local guides and Born2Travel coordinators.
Failure to comply with safety instructions may result in exclusion from the activity.
The consumption of alcohol or drugs before or during any horseback riding activity is strictly prohibited.
Born2Travel and the local guides reserve the right to refuse participation to any traveller who appears to be under the influence of alcohol, illegal substances or medication that may impair their judgement or physical ability.
Such decisions are final and will not entitle the traveller to any refund.
All participants are expected to behave respectfully towards:
Travellers must respect local customs, cultures and laws throughout the experience.
Any behaviour that negatively affects the safety, wellbeing or enjoyment of others may lead to removal from activities or from the trip itself.
Born2Travel reserves the right to remove any participant from a trip without refund if they:
If a traveller is removed from the trip, they shall be responsible for arranging and paying for their own accommodation, transport and return journey.
Born2Travel shall have no further responsibility towards that traveller.
Travellers are responsible for informing Born2Travel before departure of any medical condition that could affect their participation.
This includes, but is not limited to:
Born2Travel reserves the right to request additional information where necessary to assess whether participation can be carried out safely.
Failure to disclose relevant medical information may result in exclusion from certain activities without compensation.
Travellers are solely responsible for their personal belongings throughout the trip.
Born2Travel accepts no liability for:
We strongly recommend that all valuables are covered by travel insurance.
All cancellation requests must be submitted in writing via email to info@born2travel.com.
For trips taking place before 2027: the Cancellation Protection conditions will apply to all bookings, as the optional Cancellation Protection was not yet available as a separate add-on at the time of booking.
For trips taking place from 2027 onwards: bookings are non-refundable unless the traveller has purchased the optional Cancellation Protection at the time of booking.
Without Cancellation Protection:
With Cancellation Protection:
The Cancellation Protection is an optional add-on that must be purchased at the time of booking. It cannot be added after the booking has been confirmed.
Requests to change departure dates or transfer a booking to another trip are subject to availability and may only be accepted at Born2Travel’s discretion.
Born2Travel reserves the right to cancel a trip before departure if:
If Born2Travel cancels a trip before departure, travellers will receive a full refund of all payments made directly to Born2Travel.
Born2Travel shall not be responsible for reimbursing any additional expenses independently incurred by the traveller, including but not limited to:
All Born2Travel experiences require a minimum number of five participants.
If this minimum is not reached, Born2Travel reserves the right to cancel the departure.
Whenever possible, travellers will be informed sufficiently in advance and may choose between:
Born2Travel shall not be liable for failure to perform its contractual obligations where such failure results from events beyond its reasonable control.
Force majeure includes, but is not limited to:
Where possible, Born2Travel will offer travellers one of the following options:
Certain activities may need to be modified or cancelled during the trip due to circumstances beyond Born2Travel’s control.
These may include:
Whenever possible, Born2Travel will provide an alternative activity of similar value.
The cancellation or modification of an individual activity shall not entitle the traveller to a refund where the overall trip can continue as planned.
Each traveller is personally responsible for:
Travellers are responsible for any costs resulting from their own negligence or failure to comply with these obligations.
Born2Travel acts with reasonable care and diligence in organising each experience.
However, Born2Travel shall not be liable for losses, damages, delays or additional expenses arising from circumstances beyond its reasonable control, including:
Nothing in these Terms excludes or limits liability where such exclusion would be unlawful under applicable legislation.
If a traveller experiences any issue during the trip, they must inform the Born2Travel coordinator as soon as reasonably possible.
This allows Born2Travel the opportunity to resolve the matter during the trip whenever possible.
Any complaint submitted after the trip should be sent in writing to:
info@born2travel.com
within a reasonable period after the end of the experience.
During the trip, photographs and videos may be taken for operational purposes.
Any commercial or promotional use of a traveller’s image will only take place if the traveller has signed Born2Travel’s separate Image & Video Release Agreement.
Refusing permission to use images will not affect the traveller’s participation in the experience.
All content published by Born2Travel, including but not limited to:
remains the exclusive intellectual property of Born2Travel unless otherwise stated.
No content may be copied, reproduced, distributed or used without prior written permission.
Born2Travel processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and all applicable data protection legislation.
Further information regarding the processing of personal data is available in our Privacy Policy.
Born2Travel reserves the right to update these Terms & Conditions whenever necessary.
The version published on our website at the time of booking shall apply to each reservation.
Changes made after a booking has been confirmed will not affect that booking unless required by law or agreed with the traveller.
If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain valid and enforceable.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Spain.
Where the traveller is a consumer, nothing in these Terms affects the mandatory rights granted under applicable consumer protection legislation.
Any disputes arising in connection with these Terms shall be submitted to the competent courts in accordance with Spanish law.
By paying the required deposit and confirming a booking, the traveller confirms that they have:
These Terms & Conditions constitute the agreement between the traveller and Born2Travel regarding the booked experience.